Patient Centered Medical Home

Northeast Pediatrics and Adolescent Medicine has been recognized by the National Committee for Quality Assurance (NCQA) as a Level 3 Patient Centered Medical Home. This designation indicates that we have been able to demonstrate our commitment to comprehensive and complete patient care; in a Patient Centered Medical Home, all of your child's needs are addressed, not just their physical health.

In NCQA's words, "The Patient Centered Medical Home (PCMH) is a promising model of health care delivery that aims to improve quality and efficiency of care. PPC-PCMH identifies practices that promote partnerships between individual patients and their personal clinicians."

The medical home is intended to result in more personalized, coordinated, effective and efficient care. A medical home achieves these goals through a high level of accessibility, providing excellent communication among patients, clinicians and staff and taking full advantage of the latest information technology to prescribe, communicate, track test results, obtain clinical support information and monitor performance.

PCMH criteria can be categorized as follows:

• Enhance Access and Continuity: Accommodate patients' needs with access and advice during and after hours, give patients and their families information about their medical home and provide patients with team-based care
• Identify and Manage Patient Populations: Collect and use data for population management
• Plan and Manage Care: Use evidence-based guidelines for preventive, acute and chronic care management, including medication management
• Provide Self-Care Support and Community Resources: Assist patients and their families in self-care management with information, tools and resources
• Track and Coordinate Care: Track and coordinate tests, referrals and transitions of care
• Measure and Improve Performance: Use performance and patient experience data for continuous quality improvement

Where is the medical home?

A medical home is not a specific place but instead a framework around which a person is cared for and their needs assessed. From the medical home, a care team forms around your child in order to provide comprehensive care.

Who is part of the Medical Home Team?

In addition to your child's pediatrician, the care team within the medical home model includes staff and providers ready to identify and arrange all the pieces that need to come together to support your child's health.

• Nurse Practitioners and Physician Assistants
• Clinical Coordinator
• Developmental Coordinator
• Registered Nurses (RN) and Licensed Professional Nurses (LPN)
• Clinical Assistants and
• You! The family.